Privacy Policy
Effective:
This Privacy Policy describes how ElleAura Fashion collects, uses, and protects your personal information when you interact with our fashion brand.
Information We Collect
We collect information necessary to provide personalized fashion services:
Personal Details
- Full name and contact information
- Phone number for communication
- Email address for updates
- Shipping and billing addresses
Shopping Information
- Order history and preferences
- Size and style preferences
- Product interests and wishlists
- Customer feedback and reviews
Communication Data
- WhatsApp message history
- Email correspondence
- Customer service interactions
- Style consultation notes
How We Use Your Information
Your information helps us provide better service and personalized experiences:
Order Processing
To process and fulfill your fashion purchases
Customer Support
To provide personalized style assistance
Service Updates
To notify about orders and new collections
Personalization
To suggest styles based on your preferences
WhatsApp Communication
When you provide your phone number, you consent to receive WhatsApp messages for:
Order Updates
Confirmation, shipping, and delivery notifications
Style Recommendations
Personalized fashion suggestions and new arrivals
Customer Support
Assistance with sizing, styling, and product questions
Promotional Updates
Information about special offers and collections
WhatsApp Business Compliance
Our WhatsApp communications comply with Meta's WhatsApp Business API policies and applicable data protection regulations.
Data Protection
Secure Storage
Encrypted databases with access controls
Limited Access
Restricted employee access to personal data
Regular Updates
Ongoing security improvements and audits
Your Rights
Opt-Out Right
Reply STOP to any WhatsApp message to unsubscribe
Access Right
Request access to your personal information
Correction Right
Request correction of inaccurate information
Deletion Right
Request deletion of your data, subject to legal requirements
Opt-Out Instructions
Send STOP Message
Reply with "STOP" to any ElleAura Fashion WhatsApp message
Receive Confirmation
You'll receive immediate confirmation of opt-out
Contact Support
If messages continue, email support@elleaurafashion.com
Opting out of promotional messages will not affect essential communications about your active orders.
Contact & Queries
Email Address
support@elleaurafashion.com
For privacy-related inquiriesPhone Number
+91 9876543210
Available during business hoursResponse Time
Within 24-48 hours for privacy requests
As per applicable regulationsPolicy Updates
Notification of Changes
We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notification. Continued use of our services constitutes acceptance of updated policies.
Last updated: